All our dentists adhere to the strict guidelines governing the profession under strict guidance from General Dental Council (GDC) “Standards for Dental Professionals”. They are as follows:
1/ Put patients’ interests first
2/ Communicate effectively with patients
3/ Obtain valid consent
4/ Maintain and protect patients’ information
5/ Have a clear and effective complaints procedure
6/ Work with colleagues in a way that is in the patients’ best interest
7/ Maintain, develop and work within your professional knowledge and skills
8/ Raise concerns if patients are at risk
9/ Make sure your personal behaviour maintains patients’ confidence in you and the dental profession.
As part of our commitment to the well being of our patients we comply with the data protection act, health & safety acts, and undertake regular audits to ensure quality of service is maintained.
Customer Service Standards
We take the risk of infection very seriously and wherever possible have single use disposable items, eg. gloves, syringes, anaesthetics, needles, etc. We follow the advice given by the Department of Health and always use root canal instruments for a single use and dispose of them after usage. Other items are cleaned using a thermal washer disinfector followed by use of autoclave under heat and pressure. Guidelines from The Department of Health (HTM01-05) are followed.
All other equipment is regularly serviced and complies with current regulations.
We are proud to report a recent independent audit carried out by the health authority gave us a score of 97% which made us the top performing practice in the area, again reassuring us and you of the high standards we set ourselves in cross infection.
Safeguarding our Patients
At Jevington dental practice we are committed to safeguarding children and vulnerable adults and to protecting them from harm. Our dental team accepts and recognise our responsibilities to develop awareness of the issues that may cause harm to children and vulnerable adults. Regularly updating their training to that end
For further information please read our Safeguarding policy
Ionising radiation (X-Rays) are inspected and approved according to national guideline by authorized contractors at the recommended intervals to ensure safety of use.
We welcome your feedback on your experience and actively encourage it through our Feedback on your experience policy
Fill out our patient survey below and return it to reception next time you are in or via email on firstname.lastname@example.org
The practice and its staff strive to provide the best quality dental care to all patients. If however you are unhappy with any aspect of your experience at jevington dental practice, then please do not hesitate to contact us as we are always looking to improve our service for you.
Download our Complaints policy
We keep a confidential record of your treatment and comply with the NHS Code of Practice on Confidentiality along with the Data Protection Act.
Data protection policy